Terms & Conditions

1. Introduction
Welcome to Naginex Traders! By using our services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

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2. Product Information
We offer a variety of fresh, raw, and frozen beef cuts, carefully sourced and prepared to ensure the highest quality. All products are subject to availability. We reserve the right to update or change product offerings without prior notice.

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3. Ordering Process
To place an order, customers must select their desired products, provide accurate delivery information, and complete payment. By placing an order, you confirm that all details provided are correct. Orders are processed once payment is received.

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4. Pricing
Prices are displayed on our website or communicated via our sales representatives. All prices are in [INR] and are subject to change without prior notice. Additional charges for delivery may apply, depending on the delivery location.

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5. Delivery
We offer delivery services to the designated address provided by the customer. Delivery times and charges may vary based on location. Naginex Traders is not responsible for delays caused by external factors such as weather, road closures, or courier issues.

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6. Returns & Refunds
Due to the perishable nature of our products, we do not accept returns or offer refunds unless the product is damaged or spoiled upon arrival. In the event of a quality issue, please contact us within 6 hours of delivery with clear evidence (e.g., photos) for us to resolve the issue.

 

7. Payment
Payment for all orders must be made via approved payment methods, including credit card, debit card, or bank transfer. Full payment is required before processing the order.

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8. Customer Responsibilities
Customers are responsible for providing accurate contact and delivery information. Naginex Traders is not liable for issues arising from incorrect information provided by the customer.

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9. Privacy & Security
We value your privacy and are committed to protecting your personal information. Any data collected during transactions will be used only for the purpose of fulfilling orders and enhancing your experience with us. For more details, please refer to our Privacy Policy.

 

10. Liability
Naginex Traders is committed to providing high-quality products. However, we are not responsible for any damages, losses, or issues that may occur after the product has been delivered, unless it is due to our error (such as providing incorrect or damaged items). Our total liability will never exceed the amount you paid for the product in question.

 

11. Changes to Terms
Naginex Traders reserves the right to update or modify these terms and conditions at any time. Any changes will be communicated through our website or other communication channels.

 

12. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
[Phone: +91-9025548850

Mail Us @naginex.traders@gmail.com.]

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13. Delivery Charges
Delivery charges are the responsibility of the customer and must be paid upon the arrival of the product. These charges will be communicated at the time of order, and the customer agrees to pay them upon delivery.

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